Shipping and Delivery
Australian Orders
Every order is packed with care and sent via Australia Post. Delivery typically takes 1-7 business days after dispatch, depending on your location. Regional areas may take a little longer than metro areas.
To make things easier, standard shipping is free on orders over $149. For orders under $149, a flat $10 fee applies. If you need your order sooner, Express shipping is available for $15.
To keep your order safe, signature on delivery is recommended. If this option is not selected, lost parcels cannot be refunded or replaced.
International Orders (Excluding USA)
Orders are shipped via Australia Post International Standard, with delivery estimated between 7-20 business days, depending on location and customs processing.
International Shipping Rates:
- Africa – $48
- Asia – $24
- Central & South America – $50
- Europe – $30
- North America – $28
- Oceania – $19
- United Arab Emirates – $34
- United Kingdom – $29
Free international shipping is available on orders over $350.
Please note that customs duties and taxes may apply upon arrival. If an order is returned due to import restrictions, a refund will be issued minus any shipping costs incurred.
Payment Information
Some financial institutions may apply additional fees for international purchases. Any such fees are the responsibility of the customer.
Zoe and Hope is committed to ensuring every order is handled with the same care and thoughtfulness that goes into each product. If there are any questions, support is always available.